Privacy Policy
Last updated: April 2026
1. Information We Collect
When you use GVT Money ("we," "us," "our"), we collect the following information:
- Search Data: First name, last name, and optionally city/state/ZIP when you search for unclaimed property.
- Claim Data: If you authorize a claim, we collect your full name, email, phone, mailing address, Social Security Number, date of birth, and government-issued photo ID.
- Usage Data: Browser type, IP address, pages visited, and referral source via standard analytics tools.
- Cookies: We use first-party cookies to improve your experience and identify returning visitors.
2. How We Use Your Information
- To search the California State Controller's unclaimed property database on your behalf
- To file claims with the State Controller's Office
- To communicate claim status updates via email and SMS
- To comply with legal requirements (CCP Section 1582)
- To improve our services and website experience
3. Data Security
Social Security Numbers are encrypted using AES-256 (Fernet) encryption at rest. All data is transmitted via HTTPS/TLS. We implement industry-standard security practices including encrypted databases, access controls, and regular security reviews.
4. Data Retention
Personal information collected for claim filing is retained until the claim is fully processed and paid. After claim closure, all sensitive documents (ID copies, SSN proof) are permanently deleted within 30 days. We retain anonymized claim records for accounting purposes.
5. Third-Party Sharing
We share your information only with:
- The California State Controller's Office (to file your claim)
- Notarization service providers (for claims requiring notarization)
- DocuSign (for electronic signature processing)
We do not sell, rent, or trade your personal information to any third party.
6. Your California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell your data)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us at [email protected] or write to our mailing address.
7. Cookies
We use first-party cookies to remember your identity when you return to our site and to track your claim progress. We also use third-party analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work properly.
8. Contact
For privacy questions or data deletion requests, contact us at [email protected].